This privacy policy sets out how T.O.N.E. Home Health Services, Inc. uses and protects any information you give via the website’s online forms. T.O.N.E. Home Health Services, Inc. is committed to ensuring that your privacy is protected and preserved.
When you are asked to provide certain information by which you can be identified, rest assured that such information will only be used in accordance with this privacy statement. T.O.N.E. Home Health Services, Inc. may change this policy from time to time by updating this webpage. It is your responsibility to check this page from time to time to ensure that you are happy with any changes.
Information we may collect from you:
On our online forms, we may collect the following information:
- name or name of your client
- mailing/delivery address
- contact information
- email address
- telephone number
The information collected will help T.O.N.E. Home Health Services, Inc. fulfill the services that are due to you. We also collect information through the website for the following purposes:
- Internal Record Keeping
- Client/Customer Feedback to improve services and/or products
- Promotional emails about our services, special offers, or other information that you may find interesting using the email address that you have provided to us
- To contact you for market research purposes
How We Use and Share Customer Information
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
Cookies Policy
A cookie is a small file that asks permission to be placed on your computer’s hard drive. With your permission on your browser settings, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used as this helps T.O.N.E. Home Health Services, Inc. analyze data about web page traffic which will be used to improve our website in fulfilling customer needs. We only use this information for statistical analysis purposes, and then the data is subsequently removed from the system.
Please note that a cookie will NOT give us access to your computer or any information about you other than the data you choose to share with us through the T.O.N.E. Home Health Services, Inc. website.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies once you access certain websites. Be advised that when you do decline cookies, it may prevent you from taking full advantage of the website features.
SMS Terms & Conditions
- SMS Consent Communication
The information, such as phone numbers obtained as part of the SMS consent process, will not be shared with third parties for marketing purposes.
- Types of SMS Communications
If you have consented to receive text messages from T.O.N.E. Home Health Services, Inc., you may receive messages related to:
- Appointment reminders/confirmations
- Follow-up messages
- Billing inquiries
- Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 10 SMS messages per week related to your case/request.
- Potential Fees for SMS Messaging
Please note that standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
- Opt-In Method
You may opt-in to receive SMS messages from T.O.N.E. Home Health Services, Inc. in the following way:
- Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
- Help
If you are experiencing any issues, you can reply with the keyword HELP to 248- 545-8306.. Or, you can get help directly from us at info@tonehhs.com.
- Additional Options
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
- Standard Messaging Disclosures
